Product Q&A with David Cancel

pmhq-community-ama-sessions-david-cancel

AMA stands for ‘Ask Me Anything’ where you’ll have the chance to ask our featured guest any question you’d like. Our product guest of honor is:

David Cancel

About: David Cancel is the founder and CEO of Drift, a messaging app that helps sales and customer success teams connect with their customers. Prior to Drift, David was the Chief Product Officer at HubSpot where he hired most of the HubSpot engineering team — growing from 20 to 100 engineers after HubSpot’s acquisition of David’s last company, Performable. As a five-time founder, there’s been one common thread between all of the products David has built: the connection between businesses and their customers.

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The Product Manager Interview Process at Large Tech Companies

the-product-manager-interview-process-at-large-tech-companies

This is a guest post from our PMHQ Advisor, Fernando Delgado.

Context

I worked at Google for 5+ years, where I interviewed over 150 PM candidates. I then worked at Yahoo for 3 years, where I interviewed over 100 PM candidates. At Yahoo, I was a member of the hiring committee for 2 years and co-founded the APM program. So the observations below mainly apply to those 2 companies and the Product Manager role.

When you apply for a job at a tech company, you formally enter their recruiting pipeline. That pipeline has a number of filters that cuts down the number of candidates at every step. At a high level, the process may look like this:

  1. Company receives resume
  2. Recruiter calls candidate
  3. 1 or 2 phone interviews (can be in-person campus interviews for college students)
  4. 3 to 6 in-person interviews
  5. Offer is extended

Note: occasionally, there are exceptions to these steps. For instance, if a candidate has an offer from a competitor with a tight deadline, the company may choose to skip step 3 altogether.

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Product Q&A with Ellen Chisa

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For those who are unaware, AMA stands for ‘Ask Me Anything’ where you’ll have the chance to ask our featured guest any question you’d like. Our product guest of honor is:

Ellen Chisa

About:

Ellen Chisa is the VP of Product of Lola. She is also a Product Advisor at Flybridge Capital and an instructor of Product Management and Interface Design at Franklin W. Olin College of Engineering. In her free time she likes to write, read, play pinball, and scuba dive.

About Lola: We’re a new kind of travel company that provides on-demand, personal travel service through a smartphone app. The Lola app instantly connects people to our team of travel consultants who find hotels, research vacation dreams, book flights and anything else our customers need. We also help while they’re on their trips. In short, we take care of our members’ every travel need.

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Product Q&A with Fernando Delgado

PMHQ Community AMA Sessions - Fernando Delgado

For those who are unaware, AMA stands for ‘Ask Me Anything’ where you’ll have the chance to ask our featured guest any question you’d like. Our product guest of honor is:

Fernando Delgado

About:

Fernando Delgado started his PM career at Google as an Associate Product Manager. Over the 5 and a half years he spent there, he had the opportunity to contribute to various features and launches of Web Search (google.com), Google Maps, Voice Search, Android and Google+ Local.

Right after Google, he joined Yahoo as a Senior Director of Product Management in the Mobile organization. He put together and led a team that launched Yahoo’s homepage app, which reached the #1 spot in the News category on both Android and iOS and sustained that ranking for ~6 months. He then joined the Yahoo Mail App team and shipped the biggest refresh of the app in years. It reached the #5 spot of all iOS free apps in 2015.

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Product Q&A with Brandon Chu

PMHQ Community AMA Sessions - Brandon Chu

For those who are unaware, AMA stands for ‘Ask Me Anything’ where you’ll have the chance to ask our featured guest any question you’d like. Our product guest of honor is:

Brandon Chu

About:

Brandon is a Sr. Product Manager at Shopify, where he currently splits his time leading conversational commerce products (selling through messaging) and building the product management discipline itself (i.e. the hiring, on-boarding, and decision making frameworks the company’s product managers use).  Previously, Brandon was a product director at FreshBooks, a series B startup in Toronto, where he led a product group responsible for all payment, partnership, and mobile products. His first foray into product was co-founding Tunezy, a 2010 startup focused on helping youtube musicians monetize their tours that was acquired by SFX Entertainment in 2013. Shopify is a commerce platform used by over 275,000 business around the world to easily sell things anywhere their customer are: whether that’s their own website, a retail store, or on their Facebook page. IPOing in 2015, Shopify has 4 offices in Canada and one in San Fransisco and now employs over 1500 people.

On the web:

Follow Brandon at:

Twitter: https://twitter.com/BrandonMChu
Medium: https://medium.com/@brandonmchu

To join in on future Q&A, check out our Product Manager HQ community!

Select questions and answers from the AMA:

In a platform like Shopify, how do (or did, or would) you draw borders around different parts of the application to segment out products? Would you mind giving specific examples?

Great question.  Right to the meat!  At the highest level we break up the platform as the ‘Commerce OS’ portion (the APIs that drive basic Shop management) and everything that will consume that.  Examples are Channels (places people can sell like their own online store or Facebook), or Services (drop-shipping like Shipwire).

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Product Q&A with Punit Soni

PMHQ Community AMA Sessions - Punit Soni

For those who are unaware, AMA stands for ‘Ask Me Anything’ where you’ll have the chance to ask our featured guest any question you’d like. Our product guest of honor is:

Punit Soni

About: Punit was until recently at Flipkart (India’s largest ecommerce company) as their Chief Product Officer. In this role, he led the product definition and innovation charter for Flipkart consumer products, marketplace and transaction platform. He was responsible for driving Product Strategy, Design and Product Marketing functions to build world class user interface and product solutions.

As a senior product leader at Google and Motorola in Mountain View, California, Soni was involved in the development of some of the world’s most revolutionary products including Google News, Google Books, Google Plus, Google Mobile and a suite of Motorola devices including Moto X, Moto G and Moto E.

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